Frequently asked questions

To prevent any attempt at fraud, the Peppol network requires us to verify the identity of the legal representative of each company, as registered with the Crossroads Bank for Enterprises (CBE).

Option 1: Identity document

To link Peppol to your AMI Project account, please send us an identity document (a scan of the identity card or driver's licence) of the company's manager to the following address: info@ami-project.be

→ This information will be used exclusively for the validation of your Peppol access and will remain strictly confidential.

Option 2: Bank transfer

If you are unable to send us an identity document, you can make a symbolic transfer of €1 from your company's bank account (in the manager's name) to:

IBAN: BE85 0688 8950 7306
BIC: GKCCBEBB
Communication: Peppol validation – Company name – Company number

As part of the Peppol network, 2 types of identifiers can be used in Belgium:

• 0208, combined with the company number
• 9925, combined with the VAT number

Both schemes are valid on the Peppol network. However, some suppliers and platforms give preference to the 0208 identifier when it is available.

By default, AMI Project will register you under both schemes, provided that your company number and VAT number are correctly completed and valid in your settings.

You can find your primary Peppol identifier in the Peppol section under
My settings > Manage my account.

Data verification

Electronic invoicing and sending via Peppol require certain mandatory details to be specified in your settings and on the customer record:

• the company's legal name
• the company or VAT number
• the registered office address

Your customer must also be properly registered on Peppol:
See our Peppol check tool.

Have you completed the details but still can't send?

When you create an invoice, all related settings are copied to it (your details and the customer's, as well as colors and style).
If you modify the customer data — for example by adding the legal name — your invoice still contains the previous copy.

To update the data on the invoice, you need to edit it and save it again.
Please note that this will also change the date unless you set it manually.

Please feel free to contact us if you encounter difficulties updating your invoice.

Go to your client's profile to view their Peppol status:

• Unknown: the status has not yet been verified.
• Not registered: at the time of the last check, the client was not listed on Peppol.
• Registered: at the time of the last check, the client was listed on Peppol.

If the verification is outdated, click the "Update" button to retrieve the latest status.

Note: the status is automatically rechecked each time a document is sent via Peppol.

The Peppol network uses a structured data format (UBL) to simplify the entry and automated processing of invoices.
In this context, the UBL file becomes the reference for the exchange and processing of electronic invoices between businesses.

The PDF file is not suitable for this automated processing, but remains useful as a visual support for easier reading.

Some software solutions choose to include a PDF attachment with their Peppol electronic invoices.
However, this practice is not recommended, as the contents of the PDF and the UBL file may differ and create errors or misunderstandings.

AMI Project has chosen not to include PDF attachments in electronic invoices, but instead to offer an "UBL Viewer" that allows you to convert and easily view UBL invoices.

You can of course still send a separate PDF to your customers if they wish, for informational purposes.